We built this for april
This isn't a slide deck. It's a working AI agent trained on april's actual help center — answering real questions about filing, refunds, W-4 optimization, credits, and IRS notices. Try it.
Try the Chat Agent
Ask about filing, refunds, W-4 changes, credits, IRS notices, state taxes — anything a real april filer would ask.
The widget colors, tone, and behavior are fully customizable to match april's brand.
Call the Voice Agent
Pick up your phone and call. The AI handles the same tax questions in voice form — accents, interruptions, hold music, all of it.
(646) 956-3943The voice, greeting, hold logic, and warm-transfer behavior are all customizable to match your existing IVR.
Production-grade AI support, embedded as cleanly as april embeds taxes
This sandbox runs on the same engine deployed in production for some of the most complex, regulated businesses on the planet. Tax fits the pattern: high stakes, real policy, lots of context — exactly where AI usually breaks.
Trained on real april content
This demo's knowledge base was imported directly from help.getapril.com. Over 100 articles on filing, refunds, credits, IRS notices, and state taxes. Answers cite real policy.
24/7, in 80+ languages
Filers don't ask questions on a 9-to-5 schedule. The AI handles peak-season volume without queue times — and switches languages on the fly when a filer needs Spanish or Mandarin.
Compliance built-in
Guardrails enforce what the AI can't say: no refund guarantees, no specific tax advice, no PII over chat. Adversarial inputs get charm, not lectures. Audit logs by default.
Voice + chat + email
One brain, every channel. The same workflows answer chat in-app, voice on a 1-800 line, and emails to support@. Hand off mid-conversation without losing context.
Real integrations, not mocks
In production, the AI plugs into april's filing engine, the partner's payroll feed, and Plaid's banking layer. It pulls live data the moment a filer asks — no copy-paste.
Continuously improving
Every ticket gets scored. Failure patterns surface as actionable insights. Knowledge gaps auto-flag for review. Your AI gets sharper every week — not stuck on launch-day prompts.
Real logic for real april scenarios
No prompt-stuffing. No "let's see what GPT does." This demo follows the same architecture we'd ship to production for april — scoped workflows, brand guidelines, guardrails, and a knowledge base built from your actual help center.
Scoped workflows for tax scenarios
Six dedicated response workflows: tax filing help, refund support, credits & deductions, withholding & Optimizer, IRS & state issues, and document upload problems. Each one knows its scope and stays in lane.
april's brand voice, codified
Lowercase 'april', clear and calm tone, no jargon, no refund guarantees, defer to Tax Pro Review for CPA-level questions. Brand guidelines the model actually follows.
Knowledge base from help.getapril.com
Auto-scraped and refreshed weekly. Filer asks about a CP2000 notice and the AI cites april's own article on contacting the IRS. No invented policies.
Guardrails that work like guardrails
Jailbreak attempts get redirected with charm. Weak "I don't know" responses get steered toward fourth-wall demo moments. Compliance lines never get crossed.
Ready to add the world's best CX AI to april?
Connected to your real filer data, your partner integrations, your support volume. This sandbox is just the start.